Shipping Policy

Last updated: November 3, 2026

Thank you for shopping with Vantalenk!

We currently serve customers in the United States, United Kingdom, and Canada.

1. Order Processing

Orders are processed after payment confirmation and availability checks.

Processing time is separate from shipping transit time and may vary based on product availability, supplier operations, weekends, and public holidays.

Please review the processing and delivery estimates provided during your purchase.

2. Shipping Destinations

We currently offer shipping to eligible addresses in:

• United States

• United Kingdom

• Canada

Shipping availability for particular regions or postal codes is determined at checkout.

3. Estimated Delivery Times

Estimated delivery times depend on the destination, product availability, shipping origin, and carrier.

Current shipping estimates are provided on the relevant product page or at checkout before an order is placed.

Delivery estimates are not guarantees, unless an express delivery commitment has been agreed with you.

If no delivery estimate is displayed, please contact hello@vantalenk.com before placing your order.

Your applicable legal rights concerning delivery delays remain unaffected.

4. Shipping Fees

Shipping charges are calculated or displayed at checkout before you complete your purchase.

Any free shipping promotion applies only where expressly shown on our website or at checkout.

5. Order Tracking

When tracking information becomes available, we will provide it by email or through the order tracking page.

Tracking updates may take some time to appear after a package has been handed over to the carrier.

6. International Shipping and Customs

Some orders may be fulfilled by third-party suppliers or warehouses outside the destination country.

International shipments may be subject to customs inspections, import duties, VAT, GST/HST, sales taxes, or other charges, depending on the destination and shipping terms.

Applicable taxes and known shipping or import charges will be disclosed during checkout as required by law.

Where import duties or taxes are not prepaid, additional amounts may be payable upon import or delivery. The applicable arrangements should be reviewed before purchasing.

7. Incorrect Shipping Information

Please verify your shipping address before completing your order.

If you notice an error, contact hello@vantalenk.com immediately.

We will try to update the address before dispatch, but changes may not be possible after the order has been shipped.

8. Delayed Orders

Occasionally, delivery may be affected by customs procedures, severe weather, carrier disruptions, or other logistical circumstances.

If we become aware of a material delay, we will notify you and provide updated information.

Where required by applicable consumer law, you may cancel a delayed order and receive a refund.

9. Lost or Damaged Packages

If your package is significantly delayed, missing, or arrives damaged, please contact us with your order number.

We will investigate with the carrier and provide the appropriate resolution, including replacement or refund where required by law.

10. Contact

For shipping questions, contact:

Email: hello@vantalenk.com

Website: https://vantalenk.com

Vantalenk is operated by Pedgex LLC.